With the general availability of Mitel Communications Director, Release 4.2, Mitel Programmable Key Modules (PKMs) are now supported on the Mitel 5330 and 5340 IP Phones. Both the 12- and 48-button PKMs can be easily added to the 5330 and 5340 phones to provide additional personal keys or line keys, resulting in improved productivity and call handling for receptionists and departmental administrative assistants.
Product Overview
Mitel® Programmable Key Modules (PKMs) extend the button capacity capability of the Mitel 5324, 5330 and 5340 IP Phones, as well as the Mitel 8528 and 8568 phones. Ideal for receptionists, departmental administrative assistants and people who require additional personal keys, PKMs can be easily programmed through the phone, and can be used to monitor and manage multiple lines beyond the original capacity of the phone.
Improve Call Handling
Administrative assistants can use the 12- and 48-button PKMs to monitor and manage multiple lines beyond the capacity of the IP or digital phones. The 12-button PKM adds 12 keys while the 48-button PKM adds 48 additional keys with one PKM or 96 keys with two PKMs. PKM 48-button units can also be attached to the 5540 IP Console, when used on the SX-200 IP Communications Platform (ICP), to extend DSS/BLF capabilities to the console operator.
A PKM Interface Module added to the back of the phone allows the 12- and 48-button PKMs to easily connect, without the need for an additional local area network (LAN) port or digital line port. When used in either an enterprise or small business environment, the PKMs improve call handling for both employees and customers.
Easy to Program
With the PKMs, 12, 48 or 96 additional keys can be easily programmed as feature keys, speed call keys, extension keys, direct station select (DSS) keys, or line appearance keys. Each key has an associated indicator light that gives the status of that extension or programmed feature. Personal keys can be easily programmed through the phones themselves or using the browser-based configuration tool.